Relay Services is a communication service for the deaf, hard-of-hearing and speech-disabled communities who wish to communicate with a hearing person who uses a standard telephone. Standard TTY relay calls are generally made using a teletypewriter, also known as a TTY, a communications device equipped with a keyboard for typing messages and a screen for reading messages. The TTY is connected to standard phone lines and the user dials a Communications Assistant directly. Once connected, the TTY user types their message to the Communications Assistant who relays it by reading it aloud to the hearing person. The Communications Assistant then listens to the hearing person’s reply and relays it back to the TTY user through type.
To identify the provider in your state, go to:
www.fcc.gov/cgb/dro/trs_by_state.html